Production and Delivery | DMC
We understand delivery is important to you.
That's why we provide you with fast and reliable postage methods managed by the UKs leading postal provider. You can simply find the right delivery speed and service to suit you.
We offer free Royal Mail 48®, 2nd Class on all orders within UK mainland. for further postage options, please check our pricing and delivery below.
| Delivery Method | Delivery Service (UK Mainland) | Delivery time | Price |
|---|---|---|---|
| Royal Mail 1st Class | Royal Mail 24® | 24hrs when ordered before 2PM GMT | £1.99 |
| Royal Mail® 1st Class | Royal Mail Tracked 24® | 24hrs when ordered before 2PM GMT | £4.50 |
| Royal Mail® 1st Class | Royal Mail Signed For® | 24hrs when ordered before 2PM GMT | £2.99 |
| Royal Mail® 2nd Class | Royal Mail 48® | 48hrs when ordered before 2PM GMT | Free |
| Royal Mail® 2nd Class | Royal Mail Tracked 48® | 48hrs when ordered before 2PM GMT | £3.99 |
| Royal Mail® Special Delivery | Royal Mail Guaranteed by 1pm® | Next day Guaranteed when ordered before 2PM GMT | £8.99 |
| Royal Mail® International | Economy® | 10-14 days (excluding Sun & Bank Holidays) | £1.99 |
| Royal Mail® International | Standard® | 7-10 days (excluding Sun & Bank Holidays) | £2.49 |
| Royal Mail® International | Tracked® | 5-7 days (excluding Sun and Bank Holidays) | £7.99 |
| Royal Mail® International | Tracked & Signed® | 5-7 days (excluding Sun and Bank Holidays) | 8.99 |
1st Class Postage Options.
Royal Mail 24® or 1st Class® offer you cost-effective delivery from 1-2 days and gives you delivery confirmation online.
1st Class, Royal Mail 24®,
1st Class Royal Mail Signed For®.
1st Class Tracked, Royal Mail 24®,
• We aim to deliver your personalised phone case within 24 hours after your order was placed.
(Please add an extra working day for production time if your order was placed after 2PM)
• Exceptions and what's classed as a working day differ for each service. See Royal Mail Signed For® 1st Class and 1st Class Parcels for more details.
2nd Class Postage Options
Royal Mail Signed For® 2nd Class
Royal Mail 48®, 2nd Class
Royal Mail Tracked 48®, 2nd Class
• We aim to deliver your personalised phone case within 48 hours after your order was placed.
(Please add an extra working day for production time if your order was placed after 2PM)
• Exceptions and what's classed as a working day differ for each service. See Royal Mail Signed For® 2nd Class and 2nd Class Parcels for more details.
Special Delivery Options
Royal Mail Special Delivery Guaranteed®
• Our guaranteed delivery for Special Delivery Guaranteed by 1pm the next working day will be by 1.00pm the following day after your order was placed*.
• This excludes Sunday and Bank Holidays
*existing postcode exceptions apply
Find out more about Special Delivery Guaranteed by 1pm. See Royal Mail Signed For® 1st Class and 1st Class Parcels for more details.
International Delivery Options
International Economy
• We aim to deliver within 10-14 working days.
• Please allow 48 hours for your order to be processed and dispatched.
• We endeavour to meet our delivery aims, however for extremely remote locations (e.g. South Pacific Islands) this may not be possible
International Standard
• We aim to deliver within 7-10 working days.
• We endeavour to meet our delivery aims, however for extremely remote locations (e.g. South Pacific Islands) this may not be possible
Please note: Royal mail on occasions deliver an item separately from your usual delivery; for example, a Special Delivery or signed for item. So your phone case(s) may still arrive by the estimated arrival deadline, just a little later that day.
International Tracked & Signed for®
• We aim to deliver within 5-7 working days.
• Please allow 48 hours for your order to be processed and dispatched.
• We endeavour to meet our delivery aims, however for extremely remote locations (e.g. South Pacific Islands) this may not be possible
Please note: Royal mail on occasions deliver an item separately from your usual delivery; for example, a Special Delivery or signed for item. So your phone case(s) may still arrive by the estimated arrival deadline, just a little later that day.
If you have the tracking number given to you when your order was processed, you can check the status of your delivery using the track and trace section on your account.
Find out more if the status of your item hasn't changed as expected.
Still haven't found what you're looking for?
Delivery FAQ
Where does Design My Case deliver to?
Design My Case offers a 2nd class free postage service to UK mainland on all orders.
How long until my order is dispatched after confirmed payment?
Monday to Friday, your order will be dispatched the same day, providing the order was placed before 4PM. During Holiday times, Bank holidays etc your order will be dispatched the following working day.
Can I upgrade my postage to receive my item earlier?
Yes, of course. You can select one of our premium delivery services and receive your order sooner.
Royal Mail 1st Class (2-3 working days)
Example: If an order is placed before 4:00 pm on a Thursday - It will posted on Thursday, the weekends are not included so your item will typically arrive on Monday.
I have used an incorrect address
Contact us as soon as possible, as we process orders quickly.